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Delivery FAQs

No this is not a stipulation provided that we can have firm instructions from you as to where the pallet can be left.

There is no Crane or HIAB service available.

We deliver to the entire length and breadth of mainland UK and Skye. In some cases (by arrangement and at an additional cost) to some Islands.

No, we take payment by credit card or Paypal at time of order

No, logs are delivered through a third party and we have no control over time of delivery. You do get to choose a delivery date at the checkout (except Highland deliveries).

Our delivery firm uses taillift and pallet truck for our firewood deliveries.

Our delivery trucks use manual pallet trolleys with very small wheels, they just dig in to gravel.

No unfortunately this can’t be done

Can a bin lorry or oil lorry get down, if so it should be ok, it is better to give us a call to discuss.

Yes, it is not a stipulation that you must be there for delivery 

Apart from Skye, which is in our free delivery area, we can only deliver to these other islands by arrangement and at additional cost

Log FAQs

We provide firewood logs in a range of sizes depending on the product:

8″ and 10″ Options: Kiln Dried Hardwood or Kiln Dried Larch

8″, 10″, 12″ and 14″: Semi-Seasoned Larch

We now only supply Ready to Burn logs at a moisture content less than 20%.

Basically in a purpose built covered Log Store with a good throughput of air.

This would suffice very much in the short term but not for a long term solution.

They will continue to dry albeit very slowly, but ideally should be kept in a store where they will dry much better with a throughput of air.

This is very dependent on the time of year and where the Logs are stored, but 8-12 weeks is the guide. 

Larch is a softwood, but one of the best. The biggest advantage of larch over virtually any other timber is that it dries so quickly. It also dries down to a lower moisture content than any wood. This makes it an ideal firewood log for wood burners

The natural variation of timber means we are unable to give a number, but our measure is termed “2 cubic metres (loose)”

Yes, larch is a softwood, but one of the best. Because it dries so well, it burns with a hotter flame and so prevents the build-up of soot, creosote etc.

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carbon footprint

By using a blend of “Point to Point” and “hub & spoke” pallet delivery companies, we minimise the carbon footprint by the companies involved shipping multiple pallets to their respective central “Hubs” then distributed to regional depots.

Check out our firewood express Google reviews reviews

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