Firewood Express UK “No Quibble” Quality Guarantee:
Here at Firewood Express UK, we take the quality of firewood very seriously, we spend our whole lives in pursuit of the best that we can do.
We have processes and procedures to ensure the quality & consistency of our firewood products.
We use very clear sizing and moisture declarations to ensure you receive what you ordered.
However, we are not infallible and things can slip through un-noticed. To that end, we guarantee that the product is to specification or we will give you your money back.
We will also work with you to replace or remedy the faulty product.
Our competitors wonder how we can be so bold as to offer this no quibble guarantee, the truth is that because of our extreme focus on quality, we have only ever had to remedy a handful of cases.